Last Updated: March 20, 2025
Introduction
Welcome to Fresh Maisons Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Professional Information: Job title, company, and professional qualifications
- Account Information: Login credentials and profile information when you create an account on our platform
- Business Information: Details about your company infrastructure, IT systems, and technology requirements
- Communication Records: Records of your communications with our technical support team and staff
2.2 Content and Uploads
We collect and store digital files, media, and other content you upload, share, or create on our platforms, including:
- System Data: Network configurations, system logs, and infrastructure information
- Code Repositories: Source code, development files, and related documentation
- Business Documents: Workflows, process documents, and technical specifications
- Backup Data: Copies of your business data as part of our backup and disaster recovery services
- Security Information: Security incidents, vulnerability reports, and compliance documentation
2.3 Automatically Collected Information
When you visit our website or use our services, we automatically collect certain information, including:
- Usage Data: Pages visited, features used, time spent, and actions taken
- Technical Data: IP address, browser type, device type, operating system
- Performance Metrics: System performance data, error reports, and crash analytics
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies
How We Use Your Information
- To provide our IT solutions and technology services
- To create and manage your account on our platforms
- To monitor and maintain the security of your systems
- To provide technical support and respond to service requests
- To identify and address security vulnerabilities
- To optimize our services based on your usage patterns
- To communicate with you about our services, updates, and security advisories
- To process transactions and manage our business relationship
- To comply with legal and regulatory requirements
- To store and process content you upload to facilitate our IT services
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (such as cloud hosting, payment processing, data analysis)
- Professional Advisors: Technical consultants, security experts, and other professionals who assist in our operations
- Business Partners: Technology providers, software vendors, and other partners with whom we collaborate
- Legal Authorities: Government bodies, courts, or other authorities when required by law
We do not sell your personal information to third parties.
Your Content and Uploads
5.1 Ownership and Rights
You retain ownership of any intellectual property rights you hold in content you upload to our platforms. By uploading content, you grant us a limited license to store, use, and process that content solely for the purpose of providing our services to you.
5.2 Content Retention
We will retain your uploaded content for the duration of our service relationship and for a reasonable period afterward as required for legal, regulatory, or operational purposes.
5.3 Content Security
We implement appropriate technical safeguards, including encryption, access controls, and secure storage protocols to protect your uploaded content.
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy.
Your Rights
You may have rights regarding your personal information, such as access, correction, deletion, and portability.
International Transfers
Your personal information may be transferred to and processed in countries with different data protection laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date.
Contact Us
If you have any questions about this privacy policy, contact us at:
- Email: privacy@freshmaisons.ltd
