This Payment Policy outlines the terms and conditions for payment for Fresh Maisons Limited’s IT solutions and technology services. By engaging our services, you agree to comply with this policy.
  1. Payment Options

    Fresh Maisons accepts the following payment methods:
    • Debit and Credit Cards (Visa, MasterCard, etc.)
  2. Secure Processing

    All transactions are processed through encrypted and verified third-party payment gateways to ensure security and confidentiality.
  3. Currency

    All transactions are processed in USD, Naira, Cedi, and Euro, and prices are displayed in these currencies on our website.
  4. Failed or Declined Transactions

    If your payment is declined, please verify your details and try again. If issues persist, contact your bank or Fresh Maisons’ customer support for assistance.
  5. Billing Information

    To ensure successful payments, customers must provide accurate billing details. Incorrect information may result in delays or order cancellations.
  6. Taxes and Fees

    Any applicable taxes or fees will be displayed during the checkout process. Customers are responsible for any duties, taxes, or surcharges imposed by their jurisdiction.
  7. Payment Disputes and Chargebacks

    Customers must report any payment discrepancies to Fresh Maisons before initiating a chargeback. Chargebacks without prior communication may result in temporary account suspension.
  8. Refunds and Cancellations

    Refunds and cancellations are handled according to our separate Refund and Cancellation Policy. Customers are encouraged to review it for eligibility and processes.
  9. Payment Processing Time

    Payments are typically processed immediately. Any unexpected delays will be communicated to the customer promptly.
  10. Policy Modifications

    Fresh Maisons reserves the right to modify this policy. Updates will be posted on our website, and the latest revision date will be noted.
  11. Contact Information

    For any payment-related queries or assistance, reach out to us:
    • Email: sales@freshmaisons.ltd
    • Phone: +234 (800) 443-4409
  12. Legal Compliance

    Our payment policies comply with applicable consumer protection, tax, and data security laws. By making a purchase, customers agree to abide by these terms.